Privacy Policy

Welcome to Leppo. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact form

• Subscribe to our newsletter

• Request a quote or book an intro call

• Engage with our services

• Communicate with us via email or phone

This information may include:

• Name

• Email address

• Phone number

• Company name

• Project details

• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address

• Browser type and version

• Operating system

• Referring URLs

• Pages viewed and time spent on pages

• Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences or through our cookie consent banner. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support

• Deliver the web design and development services you've requested

• Send you updates, newsletters, and marketing communications (with your consent)

• Improve our website and services

• Analyze usage patterns and optimize user experience

• Comply with legal obligations

• Prevent fraud and enhance security

3. Legal Basis for Processing (GDPR)

Under the EU General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

• Consent — when you have given clear consent for us to process your data for a specific purpose (e.g. newsletter subscription)

• Contract — when processing is necessary to deliver our services to you

• Legitimate interests — when processing is necessary for our legitimate business interests and does not override your rights

• Legal obligation — when processing is required by law

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g. email marketing platforms, hosting providers, analytics tools, CMS platforms, payment processors). These parties are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically:

• Inquiry data: up to 12 months after last contact

• Client project data: up to 7 years after project completion (for legal and tax purposes)

• Newsletter subscribers: until unsubscribe

6. Your Rights

Under the GDPR and Belgian data protection law, you have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you

• Correction — request correction of inaccurate or incomplete data

• Deletion — request deletion of your personal data ("right to be forgotten")

• Objection — object to our processing of your personal data

• Restriction — request restriction of processing your personal data

• Portability — request transfer of your data to another service provider

• Withdraw Consent — withdraw consent for data processing at any time

To exercise any of these rights, please contact us at jeremy@leppo.eu. We will respond within 30 days.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de Protection des Données) if you believe your rights have been violated. More information: https://www.dataprotectionauthority.be

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, in line with GDPR requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Leppo Email: jeremy@leppo.eu Website: https://leppo.eu